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Cisco Bug: CSCvh85424 - ICM openssl 0.9.8 unable to generate the cert

Last Modified

Jun 25, 2019

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

10.0(1) 10.0(2) 10.5(1) 9.0(1) 9.0(2) 9.0(3) 9.0(4)

Description (partial)

1. Unable to launch ICM web setup
2. Unable to install the cert from SSL Encryption utility

openssl - version 0.9.8x
Impacted versions: ICM 9.0(x), 10.0(x), 10.5(1)

To determine openssl version, run following command from command prompt on PG/CC machine : 
'<install_drive>:\icm\ssl\bin\openssl.exe version'
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  • Full Description (including symptoms, conditions and workarounds)
  • Status
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