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Cisco Bug: CSCvh85390 - Occasional appfault if perform search in Spam Quarantine SMA

Last Modified

Aug 11, 2019

Products (1)

  • Cisco Content Security Management Appliance

Known Affected Releases

11.5.0-017 12.0.0-452

Description (partial)

Symptom:
An application fault occurred: ('navigation/HelpBarYUI.py my_tasks_list_submenu|641', "<type 'exceptions.KeyError'>", "'varstore'", '[util/Aquarium.py screenLoop|413] [util/InternalLibrary.py
inverseExtend|328] [util/InternalLibrary.py __call__|769] [layout/Bare.py __call__|580] [util/InternalLibrary.py __call__|769] [layout/CssAndJavaScript.py __call__|451] [util/InternalLibrary.py __call__|769] [layout/Sparse.py
__call__|1614] [Cheetah/NameMapper.py valueFromSearchList|250] [Cheetah/NameMapper.py _valueForName|229] [layout/Sparse.py doTop|982] [Cheetah/NameMapper.py valueFromSearchList|250] [Cheetah/NameMapper.py _valueForName|229]
[layout/Sparse.py doHelpBar|926] [util/InternalLibrary.py call|280] [navigation/HelpBar.py __call__|202] [Cheetah/NameMapper.py valueFromSearchList|250] [Cheetah/NameMapper.py _valueForName|229] [navigation/HelpBarYUI.py
options_and_help_yui_menubar|396] [Cheetah/NameMapper.py valueFromSearchList|250] [Cheetah/NameMapper.py _valueForName|229] [navigation/HelpBarYUI.py my_tasks_mainmenu|454] [Cheetah/NameMapper.py valueFromSearchList|250]
[Cheetah/NameMapper.py _valueForName|229] [navigation/HelpBarYUI.py my_tasks_list_submenu|641]')

Conditions:
A search is being performed in the End-User Spam Quarantine
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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