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Cisco Bug: CSCvh84127 - ASDM navigation slow about 1 hour after session is established

Last Modified

Jul 26, 2019

Products (1)

  • Cisco Adaptive Security Device Manager

Known Affected Releases

7.8(2.0)

Description (partial)

Symptom:
ADSM navigation in between options start to present considerably delay some time after ASDM is established.

On Lab, issue was seen about 1 hour after initial connection, but this may vary.

Issue seems to be a result of either memory leak/continuous usage of more RAM memory by javaw.exe or jp2launcher.exe process on windows client pc.

On tests executed the RAM used by process above mentioned is about twice higher as compared of when the ASDM session is started after authentication.

Issue is also seen when moving in between options that do not result on command execution on the ASA side, such as changing in between "Home" and "Configuration" or simply minimizing and maximizing back the ASDM window

Conditions:
Issue was seen on following platforms:

FPR4K-SM-36 / ASA / 9.6.3.17
ASDM Releases 7.7.1.151, 7.8.2.151
FXOS 2.2.2 and 2.2.1
Java Releases 1.8 and 1.7

Issue is likely to affect ASDM sessions to any ASA model (whether Hardware of Software based) as issue lands on ASDM and/or Java domain
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