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Cisco Bug: CSCvh82459 - "Servers down" error on avsdb after an upgrade to 4.6.1

Last Modified

Sep 18, 2018

Products (1)

  • Cisco Videoscape Distribution Suite for Television

Known Affected Releases

4.6(1)ES2

Description (partial)

Symptom:
After an VDS-TV Streamer BG-TP-STR-1 upgrade from 3.9.1 to 4.6.1, patch es2-b1 installation was OK, but  "Servers down" error appeared in avsdb.log.

bklog is 0 with all peers:

2018-02-01 11:05:48.562273 UTC bg-tp-str-1 192.168.184.8: threadid 140399360325952: rstats: lsn: 443471569  tlsn: 443471569  bklog: 0
2018-02-01 11:05:48.562368 UTC bg-tp-str-1 192.168.184.51: threadid 140399309969728: rstats: lsn: 443471569  tlsn: 443471569  bklog: 0
2018-02-01 11:05:48.562544 UTC bg-tp-str-1 192.168.184.52: threadid 140399301577024: rstats: lsn: 443471569  tlsn: 443471569  bklog: 0
2018-02-01 11:05:48.562812 UTC bg-tp-str-1 192.168.184.10: threadid 140399343540544: rstats: lsn: 443471569  tlsn: 443471569  bklog: 0
2018-02-01 11:05:48.562955 UTC bg-tp-str-1 192.168.184.9: threadid 140399351933248: rstats: lsn: 443471569  tlsn: 443471569  bklog: 0
2018-02-01 11:05:48.563225 UTC bg-tp-str-1 192.168.184.26: threadid 140399326755136: rstats: lsn: 443471569  tlsn: 443471569  bklog: 0
2018-02-01 11:05:48.563402 UTC bg-tp-str-1 192.168.184.20: threadid 140399335147840: rstats: lsn: 443471569  tlsn: 443471569  bklog: 0
2018-02-01 11:05:48.563498 UTC bg-tp-str-1 192.168.184.31: threadid 140399318362432: rstats: lsn: 443471569  tlsn: 443471569  bklog: 0
2018-02-01 11:05:49.161184 UTC bg-tp-str-1 192.168.184.45: threadid 140399284791616: PLAYOUT: playoutprocessor support disabled
2018-02-01 11:05:49.186144 UTC bg-tp-str-1 192.168.184.45: threadid 140399293184320: rstats: lsn: 443471571  tlsn: 443471571  bklog: 0
2018-02-01 11:05:49.313912 UTC bg-tp-str-1 ARCHIVE: db_archive_content_report4 archiver starting
2018-02-01 11:05:49.314156 UTC bg-tp-str-1 ARCHIVE: db_archive_content_report4 archiver deleted 0 records before 1517482549
2018-02-01 11:05:49.383649 UTC bg-tp-str-1 rep_mgr: Servers down, starting 443467823 lowest 0 lowestts: 1517481826 now 1517483149 resync 0 full_down 0

[root@bg-tp-str-1 ~]# cat /home/isa/.arroyorc
self            2
groupid         100
serverid        75
partno          CDE250-2S6
mgmtif          eth0
dbdomsock       /tmp/isadb

dbnetport       9999

# Replication servers:
vault         192.168.184.8
vault         192.168.184.9
vault         192.168.184.10
vault         192.168.184.20
vault         192.168.184.26
vault         192.168.184.31

bmsvendor rtspgeneric

vault        192.168.184.51
vault        192.168.184.52
controller   192.168.184.45
controller   192.168.184.44
[root@bg-tp-str-1 ~]#



[root@bg-tp-str-1 ~]# netstat -apn | grep 9999
tcp        0      0 0.0.0.0:9999                0.0.0.0:*                   LISTEN      19718/avsdb
tcp        0      0 192.168.184.71:9999         192.168.184.9:36018         ESTABLISHED 19718/avsdb
tcp        0      0 192.168.184.71:39585        192.168.184.8:9999          ESTABLISHED 19718/avsdb
tcp        0      0 192.168.184.71:38344        192.168.184.9:9999          ESTABLISHED 19718/avsdb
tcp        0      0 192.168.184.71:9999         192.168.184.52:52852        ESTABLISHED 19718/avsdb
tcp        0      0 192.168.184.71:9999         192.168.184.8:33858         ESTABLISHED 19718/avsdb
tcp        0      0 192.168.184.71:53540        192.168.184.20:9999         ESTABLISHED 19718/avsdb
tcp        0      0 192.168.184.71:9999         192.168.184.10:46649        ESTABLISHED 19718/avsdb
tcp        0      0 192.168.184.71:9999         192.168.184.51:54863        ESTABLISHED 19718/avsdb
tcp        0      0 192.168.184.71:56759        192.168.184.45:9999         ESTABLISHED 19718/avsdb
tcp        0      0 192.168.184.71:9999         192.168.184.20:48392        ESTABLISHED 19718/avsdb
tcp        0      0 192.168.184.71:54914        192.168.184.31:9999         ESTABLISHED 19718/avsdb
tcp        0      0 192.168.184.71:9999         192.168.184.44:36669        ESTABLISHED 19718/avsdb
tcp        0      0 192.168.184.71:47932        192.168.184.10:9999         ESTABLISHED 19718/avsdb
tcp        0      0 192.168.184.71:48919        192.168.184.51:9999         ESTABLISHED 19718/avsdb
tcp        0      0 192.168.184.71:9999         192.168.184.26:37857        ESTABLISHED 19718/avsdb
tcp        0      0 192.168.184.71:9999         192.168.184.31:47146        ESTABLISHED 19718/avsdb
tcp        0      0 192.168.184.71:60924        192.168.184.26:9999         ESTABLISHED 19718/avsdb
tcp        0      0 192.168.184.71:34855        192.168.184.44:9999         ESTABLISHED 19718/avsdb
tcp        0      0 192.168.184.71:9999         192.168.184.45:38415        ESTABLISHED 19718/avsdb
tcp        0      0 192.168.184.71:39601        192.168.184.52:9999         ESTABLISHED 19718/avsdb

Conditions:
Start upgrading from 3.9.1 to 4.6.1_es2-b1
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