Guest

Preview Tool

Cisco Bug: CSCvh82313 - Unable to use the Recording Editor to edit wrf file

Last Modified

Jul 04, 2019

Products (1)

  • Cisco Webex Meetings Online

Known Affected Releases

unspecified

Description (partial)

Symptom:
When opening .wrf recordings on WebEx Recording Editor, you will see error "The WebEx Recording Editor version you are using is older than the version required to edit this file".

Conditions:
This problem has been seen on some of the recordings, not all .wrf files will be affected by this issue. This is known to affect Recording Editor versions 32.9 and 32.10.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.