Cisco Bug: CSCvh81491 - Non printable character in any agent field Openfire crashes Finesse server
Feb 28, 2019
- Cisco Finesse
Known Affected Releases
Symptom: All agents are receiving error that both Finesse servers are out of service and unable to login. Conditions: An XML control character is used in any field of an agent.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases