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Cisco Bug: CSCvh81491 - Non printable character in any agent field Openfire crashes Finesse server

Last Modified

Feb 28, 2019

Products (1)

  • Cisco Finesse

Known Affected Releases


Description (partial)

All agents are receiving error that both Finesse servers are out of service and unable to login.

An XML control character is used in any field of an agent.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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