Preview Tool

Cisco Bug: CSCvh81485 - Unable to open .wrf recordings on WebEx recording Editor

Last Modified

Jan 08, 2020

Products (1)

  • Cisco Webex Meetings Online

Known Affected Releases

NBR3.18 T31 T33.0

Description (partial)

When opening .wrf recordings on WebEx Recording Editor, you will see error "The WebEx Recording Editor version you are using is older than the version required to edit this file".

This problem has been seen on some of the recordings, not all .wrf files will be affected by this issue. This is known to affect Recording Editor versions 32.9 and 32.10.

Related Community Discussions

<key>CSCvh81485</key> - Unable to open .wrf recordings on WebEx recording Editor
What version of WebEx recording editor do I need to get past this bug?
Latest activity: Sep 04, 2018
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.