Preview Tool

Cisco Bug: CSCvh78564 - 78xx recording does not work when button assigned with service URL is pressed directly

Last Modified

Jul 17, 2018

Products (13)

  • Cisco IP Phone 7800 Series
  • Cisco IP Conference Phone 7832
  • Cisco IP Phone 8865
  • Cisco IP Phone 8851
  • Cisco IP Phone 7841
  • Cisco IP Phone 7821
  • Cisco IP Phone 8811
  • Cisco IP Phone 7861
  • Cisco IP Phone 8861
  • Cisco IP Phone 8845
View all products in Bug Search Tool Login Required

Known Affected Releases


Description (partial)

Call recording through service URL not working for 7821 phones.
call recording using service URL

1. When the call is connected and on 7821 IP phone if user press SURL "
you get the error "Resource temporarily unavailable"
a. Error "Select recording is not set."

2. When the call is connected and on 7821 IP Phone if user tap settings button and tap the record button in application, this is working

call recording using service URL:
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.