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Cisco Bug: CSCvh78212 - No "Private" display on incoming call toast when CLIR is enable on.

Last Modified

Dec 03, 2018

Products (13)

  • Cisco IP Phone 7800 Series
  • Cisco IP Conference Phone 7832
  • Cisco IP Phone 8865
  • Cisco IP Phone 7841
  • Cisco IP Phone 8851
  • Cisco IP Phone 7821
  • Cisco IP Phone 8811
  • Cisco IP Phone 8845
  • Cisco IP Phone 8861
  • Cisco IP Phone 7861
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Known Affected Releases


Description (partial)

No "Private" display on incoming call toast when CLIR is enable on.

1. Register four phones (A,B,C and D) with CUCM.
2. For phone B, check "Caller Name" and "Redirected Number" under Device -> Phone -> Phone Configuration ->Directory Number Configuration in CUCM admin config.
3. Configure A call forward no answer to B.
4. Enable CLIR on D (CallerIDBlocking=ON).
5. Make a call from D to A and don't answer it on A.
6. Verify UI on B.
Failure: At step 6, when phone B is in ring in state, the "Private" doesn't display in toast, there is only forwarded call information.
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