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Cisco Bug: CSCvh78212 - No "Private" display on incoming call toast when CLIR is enable on.

Last Modified

Dec 03, 2018

Products (13)

  • Cisco IP Phone 7800 Series
  • Cisco IP Conference Phone 7832
  • Cisco IP Phone 8865
  • Cisco IP Phone 7841
  • Cisco IP Phone 8851
  • Cisco IP Phone 7821
  • Cisco IP Phone 8811
  • Cisco IP Phone 8845
  • Cisco IP Phone 8861
  • Cisco IP Phone 7861
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Known Affected Releases

12.1(1)

Description (partial)

Symptom:
No "Private" display on incoming call toast when CLIR is enable on.

Conditions:
1. Register four phones (A,B,C and D) with CUCM.
2. For phone B, check "Caller Name" and "Redirected Number" under Device -> Phone -> Phone Configuration ->Directory Number Configuration in CUCM admin config.
3. Configure A call forward no answer to B.
4. Enable CLIR on D (CallerIDBlocking=ON).
5. Make a call from D to A and don't answer it on A.
6. Verify UI on B.
Failure: At step 6, when phone B is in ring in state, the "Private" doesn't display in toast, there is only forwarded call information.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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