Preview Tool

Cisco Bug: CSCvh75049 - After PE stop on pub and failover, jabber session for pub user remains on pub node

Last Modified

Jun 22, 2018

Products (1)

  • Cisco Unified Communications Manager IM & Presence Service

Known Affected Releases


Description (partial)

HA is enabled and PE is down on publisher node.  Due to critical service down HA event will trigger and Subscriber is running in Backup Activated mode. So all composed and Jabber sessions of publisher node users should be connected to Subscriber node. After jabber session reconnects for publisher user, user cannot change presence status and presence is shown as offline.

HA is enabled. PE is stopped on pub node, and then pub user jabber session reconnects to pub node
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.