Cisco Bug: CSCvh74911 - Support for APNS on CMA clients.
Sep 16, 2019
- Cisco Meeting Server
Known Affected Releases
Symptom: MA clients on IOS Iphone device works fine when running in fore ground. However, when running in back ground, if it receives a call. CMA clients doesnt shows call notification. it doesnt pops up or rings. Looks like APNS isnt supported on CMA as if now. (apple push notification service) I have tested this in my lab. IOS version 11.2.5 CMA version 1.9.19 This looks like a bug and should be fixed. Conditions: Open CMA > login into CMA, on IOS IPhone device, > accept cert pop up if any > now press iphone home button. make sure CMA is running in back ground. Make a call from any Sip device or any other client. Call notification wont be seen on Iphone screen. I tested this with jabber. Jabber> cucm> CMS > CMA Iphone When CMA on fore ground > call rings and answers well. When CMA is on back ground> calls doesn't rings and no notification pop is seen.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases