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Cisco Bug: CSCvh74745 - More information for calltype change

Last Modified

Aug 21, 2019

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases


Description (partial)

Service Level is equal to 0

The following are the conditions where the SL time expires but does not rest

-Setting a call type
-SL timer expires
-Changing the calltype
-Going back to the first calltype
-SL timer is not getting reset
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  • Status
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