Guest

Preview Tool

Cisco Bug: CSCvh74252 - Packets not counted in EDR call records due to accelerate-flow

Last Modified

Feb 05, 2019

Products (1)

  • Cisco ASR 5000 Series

Known Affected Releases

21.3.0.67664 21.4.1.68300 21.4.5.68661 21.7.0

Description (partial)

Symptom:
On Cisco ASR5500 PGW node, customer observed QUIC/UDP flows are reporting very less data packets/bytes in EDR charging records.

Conditions:
EDR is reporting less bytes/packets when following conditions are met, 

1. QUIC/UDP flow
2. Flow is accelerated. 
3. Flow is getting timed-out.
4. "edr suppress-zero-byte-records? CLI is configured in Rulebase.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.