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Cisco Bug: CSCvh74001 - CMA client doesn't rings on IOS devices when running in Background

Last Modified

Sep 16, 2019

Products (1)

  • Cisco Meeting Server

Known Affected Releases


Description (partial)

I have checked  this in lab.

CMA clients on IOS Iphone device works fine when running in fore ground.

However, when running in back ground, if it receives a call. CMA clients doesnt shows call notification.
it doesnt pops up or rings.
Looks like APNS isnt supported on CMA as if now. 
I have tested this in my lab.
IOS version 11.2.5
CMA version 1.9.19
This looks like a bug and should be fixed.

Open  CMA >  login into CMA, on IOS IPhone device, > accept cert pop up if any > now press iphone home button.
make sure CMA is running in back ground.  

Make a call from any Sip device or any other client. Call notification wont be seen on Iphone screen.
I tested this with jabber. 
Jabber> cucm> CMS > CMA Iphone

When CMA on fore ground > call rings and answers well. 
When CMA is on back ground>  calls doesn't rings and no notification pop is seen.
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Bug Details Include

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