Preview Tool

Cisco Bug: CSCvh73891 - ENH: Change the alert level from info to critical when ESA is not reachable to release CPQ emails.

Last Modified

Feb 01, 2018

Products (1)

  • Cisco Content Security Management Appliance

Known Affected Releases


Description (partial)

When ESA is not reachable to release CPQ quarantine emails following informational alert is generated:

The Info message is:

Quarantine: Could not connect to PVO release port on ESA x.x.x.x. This could be because the ESA is unreachable or PVO is not enabled on ESA.

As this is a critical issue, alert level should be changed from Info to Critical.

SMA is used for CPQ.
ESA is not reachable from SMA to release CPQ emails.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.