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Cisco Bug: CSCvh72989 - Video image is cut when video call is made to CMS conference bridge.

Last Modified

Aug 16, 2018

Products (1)

  • Cisco IP Phone 8800 Series

Known Affected Releases

11.7(1) 12.0(1)

Description (partial)

Video image on 8865 is cut off when calls to CMS are made and other types of phones join the same conference like 8845.
Some information on the edges may be lost.

Symptom:
8865 video image is displayed on all the screen. 
8865 image does not display the edges. 
8865 video image may lose any information on the edges. 
8945 video image gets blaxk strips at the top and bottom of the video

Conditions:
CMS conference is needed
88x5 is connected to CMS conference 
89x5 is connected to the conference
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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