Preview Tool

Cisco Bug: CSCvh72423 - PT_Win: WebEx account is locked by PT multiples time incorrect login call

Last Modified

Sep 11, 2018

Products (1)

  • Cisco Webex Meetings Online

Known Affected Releases

PT32.11.0 PT32.9.0

Description (partial)

After a password change for a WebEx account, Productivity Tools is not updating the cache file with the new password.As a result, Productivity Tool will continue to use old credentials stored in cache until account is locked out.

This issue occurs after a recent change to password.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.