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Cisco Bug: CSCvh72423 - PT_Win: WebEx account is locked by PT multiples time incorrect login call

Last Modified

Sep 11, 2018

Products (1)

  • Cisco Webex Meetings Online

Known Affected Releases

PT32.11.0 PT32.9.0

Description (partial)

Symptom:
After a password change for a WebEx account, Productivity Tools is not updating the cache file with the new password.As a result, Productivity Tool will continue to use old credentials stored in cache until account is locked out.

Conditions:
This issue occurs after a recent change to password.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
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