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Cisco Bug: CSCvh72242 - Getting Blank white space when trying to Add or Update Users in "Quick User/Phone Add"

Last Modified

Aug 05, 2019

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

11.5(1.12900.21)

Description (partial)

Symptom:
Trying to either Add New or Update User and Phone relation from the "Quick User/Phone Add" page leads to getting a Blank white space where the fields and boxed would actually be.

Conditions:
Have the Username typed upon logging in with different letter case (lower or upper) from what's configured under the End / Application User page.
For example, Username initially configured is "John.Doe" but upon logging in, "john.doe" was used.
Same with "admin" versus "ADmin".
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Bug Details Include

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