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Cisco Bug: CSCvh72114 - ICSA periodic sync failure "The cursor has been previously released and is unavailable"

Last Modified

Mar 08, 2019

Products (1)

  • Cisco Unified Communications Manager IM & Presence Service

Known Affected Releases

11.5(1)

Description (partial)

Symptom:
ICSA periodic sync failures. The 30 minute periodic sync may fail with "The cursor has been previously released and is unavailable". The subsequent sync 5 minutes later may be successful. But for large number of usergroupmembers. subsequent sync may fail.

Conditions:
ICSA periodic sync can fail due to large number of usergroupmembers.
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