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Cisco Bug: CSCvh70403 - Rel Notes: FXOS upgrade to 2.3.1.X causes FTD to not come up if FTD installed startup is 6.0.1.x

Last Modified

Jul 26, 2019

Products (1)

  • Cisco ASA 5500-X Series Firewalls

Known Affected Releases

2.3(1)

Description (partial)

Symptom:
When upgrading FXOS to 2.3.1.x, the FTD application may not come online after the FXOS upgrade.

Conditions:
This issue is seen when upgrading the FXOS version to 2.3.1.x and the FTD version installed has a startup version of 6.0.1.x. 

If the FTD device was originally installed at version 6.0.1 and has been upgraded to a later version via FMC, the startup version will still show as the original installed version.  This is expected behavior but causes a problem with the application startup in FXOS 2.3.1.x.

Example output below (FXOS CLI):

FPR4110-A # scope ssa
FPR4110-A /ssa # show app-instance 
App Name   Slot ID    Admin State Oper State       Running Version Startup Version Profile Name Cluster State   Cluster Role
---------- ---------- ----------- ---------------- --------------- --------------- ------------ --------------- ------------
ftd        1          Enabled     Start Failed     6.2.0.362       6.0.1.1213                   Not Applicable  None
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