Guest

Preview Tool

Cisco Bug: CSCvh68632 - [CES] High Volume Mail report shows "Data not available" in place of the graphs on the SMA

Last Modified

Dec 06, 2019

Products (1)

  • Cisco Content Security Management Appliance

Known Affected Releases

11.0.0-118 11.0.0-128 11.4.0-812 11.5.0-065 12.0.0-478 13.0.0-187

Description (partial) 

Symptom:
Some Cloud Email Security (CES) customers are to review the report graphs from the High Volume Mail, Message Filters, and Content Filters in the CES SMA.

The message "Data not available" is shown in place of the graphs.

Conditions:
At this time, this appears to be specific to the CES SMAs.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.