Guest

Preview Tool

Cisco Bug: CSCvh68618 - FMC Gives the next error when manualy adding certificate "Unable to communicate to the device ..."

Last Modified

Aug 28, 2018

Products (1)

  • Cisco Firepower Management Center

Known Affected Releases

6.2.1 6.2.2 6.2.3

Description (partial) 

Symptom:
FTD FMC reports a missleading message when attempting to manualy add a certificate in 6.2.2 :
Unable to communicate to the device. Please check connectivity to the device from Firepower Management Center and retry the operation 

on version 6.2.3 it can prompt the message , or actually generate the CSR.

Conditions:
if a user incorrectly enters a PKCS12 chain , instead of a CA certifiacate chain to the Certificate CA object, the FMC does not report this mistake.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.