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Cisco Bug: CSCvh68087 - OSX: Cloud upgrade doesn't start in the allotted time of 120 mins

Last Modified

Nov 08, 2018

Products (1)

  • Cisco AnyConnect Secure Mobility Client

Known Affected Releases

4.5(2036) 4.6(296)

Description (partial)

Symptom:
After a network change, cloud upgrade fails to start within the update timer(120 mins)

Conditions:
Cloud upgrade image: 4.6.00296

Network 1 : Blizzard Network 2: Hotspot : IBR600-AB1-VZ                         
1. Install VPN+Umbrella or Umbrella module alone on Network 1(blizzard)   - 4.5.2036(MR2)                                                                                                     2. Drop the Org info.json and verified that the expected  protection state is reached on Anyconnect GUI.  
3. Now switch the network to hotspot (Network 2 : IBR). 
4. Cloud upgrade is expected to kick in but doesn't start even after 120 mins(Update check timer)
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