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Cisco Bug: CSCvh64673 - Even though the Client is detected, it shows "No Information. Client is not detected by any MSE."

Last Modified

Aug 20, 2019

Products (1)

  • Cisco Prime Infrastructure

Known Affected Releases

3.2(2) 3.3

Description (partial)

Symptom:
PI 3.3 No Information. Client is not detected by any MSE." while it's detected.

This message is misleading since the client can be actually detected by MSE and the location information is available only on Site Maps image.

Conditions:
PI 3.2 patch 2 and 3.3 with MSE 8.0.140 and above
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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