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Cisco Bug: CSCvh64138 - FXOS upgrade to 2.3.1.X causes FTD logical device to not come up

Last Modified

Dec 05, 2019

Products (1)

  • Cisco Firepower 9300 Series

Known Affected Releases


Description (partial)

When upgrading FXOS to 2.3.1.x, the FTD application may not come online after the FXOS upgrade.

This issue is seen when upgrading the FXOS version to 2.3.1.x and the FTD version installed has a startup version of 6.0.1.x. 

If the FTD device was originally installed at version 6.0.1 and has been upgraded to a later version via FMC, the startup version will still show as the original installed version.  This is expected behavior but causes a problem with the application startup in FXOS 2.3.1.x.

Example output below (FXOS CLI):

FPR4110-A # scope ssa
FPR4110-A /ssa # show app-instance 
App Name   Slot ID    Admin State Oper State       Running Version Startup Version Profile Name Cluster State   Cluster Role
---------- ---------- ----------- ---------------- --------------- --------------- ------------ --------------- ------------
ftd        1          Enabled     Start Failed                   Not Applicable  None
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