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Cisco Bug: CSCvh63600 - Delayed Update of Presence After Failover Due to High Load

Last Modified

Aug 08, 2019

Products (1)

  • Cisco Unified Communications Manager IM & Presence Service

Known Affected Releases

11.5(1)

Description (partial)

Symptom:
1. Log in two users from two clusters: CL1 and CL2 (interclaster topology). User from CL1 should be from PUB.
2. Initiate manual failover on PUB.
3. After failover, user from CL2 receives presence status update of user from CL1 after approx. 10min.

Conditions:
Externally generated load (XMPP traffic which originates from other IM&P nodes in the system) is constantly high and distributed evenly to all users from the affected node.
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