Guest

Preview Tool

Cisco Bug: CSCvh63096 - serviceable discrepancy b/w Custom Inventory and Uncovered device report

Last Modified

Jul 26, 2019

Products (1)

  • Network Level Service

Known Affected Releases

3.5(2) PI3.5

Description (partial)

Symptom:
For PSS customer GROUPE PROMUTUEL and ATENTO there's discrepancy in the serviceable column when looking into the Custom Inventory offline report and looking into the uncovered items report.

Conditions:
For example for customer GROUPE PROMUTUEL in the custom inventory report the below serial numbers are marked as serviceable - No and in the uncovered items report the same SNs are marked as serviceable - Yes
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.