Guest

Preview Tool

Cisco Bug: CSCvh62792 - icpe_satmgr crash on asr9k while commit replace in 6.4.1 30I

Last Modified

Aug 11, 2019

Products (1)

  • Cisco ASR 9000 Series Aggregation Services Routers

Known Affected Releases

6.4.1.BASE

Description (partial)

Symptom:
While doing commit replace observed icpe_satmgr crash on asr9k .
Test setup is dual home .
Have copied and crash decode below.

LC/0/0/CPU0:Jan 17 14:11:38.523 : pfm_node_lc[295]: %PLATFORM-SFP-2-LOW_RX_POWER_ALARM : Set|envmon_lc[172120]|0x102901c|GigE0/0/1/8 
LC/0/0/CPU0:Jan 17 14:11:38.523 : pfm_node_lc[295]: %PLATFORM-SFP-2-LOW_RX_POWER_ALARM : Set|envmon_lc[172120]|0x102901d|GigE0/0/1/9 
RP/0/RSP0/CPU0:Jan 17 08:41:54.723 : dumper[59]: %OS-DUMPER-4-SIGSEGV : Thread 1 received SIGSEGV - Segmentation Fault 
RP/0/RSP0/CPU0:Jan 17 08:41:54.723 : dumper[59]: %OS-DUMPER-4-SIGSEGV_INFO : Accessed BadAddr 0x1 at PC 0x10e250f2. Signal code 1 - SEGV_MAPPER. Address not mapped. 
RP/0/RSP0/CPU0:Jan 17 08:41:54.723 : dumper[59]: %OS-DUMPER-4-CRASH_INFO : Crashed pid = 917830 (pkg/bin/icpe_satmgr)

Conditions:
Have dual home setup for satellite(ncs5k)
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.