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Cisco Bug: CSCvh61852 - Too many timeout logs in qns logs for Sync SLR messages after patch upgrade.

Last Modified

Jan 23, 2019

Products (1)

  • Cisco Policy Suite for Mobile

Known Affected Releases

13.1.0

Description (partial)

Symptom:
A steady stream of timeout messages for SLR in qns logs:
NOP2PS16  NOP2PS16 2018-01-18 09:10:20,089 [pool-2-thread-1] WARN  c.b.d.p.s.t.DiameterSyTGPPDeviceMgr - Request timed out. Created local timeout response: Message: com.broadhop.diameter2.messages.DiameterResponseMessage
	Application Id: Sy (16777302)
	Command Code: Sy_SLA (8388635)
	Device protocol: SY_V11
	End to end id: 0 (0x00000000)
	Hop by hop id: 0 (0x00000000)
	Origin state: 0
	Stack name: null
	Origin host: sy3-pol.mbc.t-mobile.com
	Origin realm: pollb.mbc.t-mobile.com
	Session-Id: PCRFR5;14072307142;0
	Auth-Application-Id: 16777302
	SL-Request-Type: INTERMEDIATE_REQUEST (1)
	Subscription-Id: 
		Subscription-Id-Type: END_USER_E164 (0)
		Subscription-Id-Data: 14072307142
	Result-Code: 7000

Conditions:
Operator policy involves sync Sy SLR messages (which timeout at a steady rate) and Message timeout and Retry handling configuration is set.
With above configurations, SLR times out.
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