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Cisco Bug: CSCvh61653 - Local web-server hostname included in IE exception list not bypassed by Jabber if format is <local>

Last Modified

Jan 24, 2019

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

11.8(4) 11.9(2)

Description (partial)

While sending the photo URL request to the web server, Jabber does not detect the <local> proxy setting configured under IE settings as an exception in order to bypass the request hence the request is proxied to the firewall which replies back with 504 Gateway Timeout to the client. Hence contact photos are not retrieved and displayed on the Jabber client.

"<local>" is included as an entry in the exception list under Advanced Proxy server settings on IE and "Bypass proxy server for local addresses" option is enabled.
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