Preview Tool

Cisco Bug: CSCvh61540 - DMA failures/SFE Init failure on UFC's during fabric Mode Change

Last Modified

Mar 16, 2018

Products (1)

  • Cisco Network Convergence System 6000 Series Routers

Known Affected Releases


Description (partial)

The issue is seen on the following ncs6k Fabric cards :
When all the Fabric cards in the system goes for a reload at the same time, After the reload completes, ASIC is seen to go offline again. During this time ASIC HW ID could not be read. (Suspect  PCie error condition)
This can impact traffic and ASICS will not come  to NRML state. 

Following are the errors that are expected in the logging - 

0/RP0/ADMIN0:Jan 10 18:35:01.256 : shelf_mgr[4282]: %INFRA-SHELF_MGR-6-HW_EVENT : Rcvd HW event HW_EVENT_RESET, event_reason_str 'pon enter --> DOWN_WARM_RESET on 0/FC4 cnt=6 ' for card 0/FC4 
0/RP0/ADMIN0:Jan 10 18:35:01.988 : sfe_driver[4281]: %FABRIC-SFE_DRVR-3-ERR_DRV_INIT : [4281] : SFE driver failed initialization due to sfe_asic_init_done: sfe_mc_join failed for 0/FC1/0   with error: 0xb. Exiting..  : /opt/cisco/calvados/sbin/sfe_driver : (PID=4281) :  -Traceback= 7f7d00b7b299 7f7d00b7b5ce 7f7d00b7b8f9 7f7d097ba3a2 7f7d097ba98a 7f7d097bb20a 7f7d097bb3d9 7f7d09104773 7f7cfdf449ac  

0/RP0/ADMIN0:Jan 10 18:39:55.012 : sfe_driver[4281]: %FABRIC-SFE_DRVR-3-ASIC_DMA_FAILURE : [4281] : SFE FGID DMA WRITE NOT SUCCESSFUL on 0/FC4/0

Following are the scenarios which can trigger the issue: 
1. Fabric plane mode change 
2. Reload of all the Fabric Cards in CLI
3. Rack reload
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.