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Cisco Bug: CSCvh59773 - "Error validating Refresh token" during refreshing access token

Last Modified

Jan 08, 2020

Products (6)

  • Cisco Unified Communications Manager (CallManager)
  • Cisco Unity Connection Version 11.x
  • Cisco Unified Communications Manager Version 11.5
  • Cisco Unified Communications Manager Version 11.0
  • Cisco Unified Communications Manager Session Management Edition
  • Cisco Paging Server

Known Affected Releases


Description (partial)

Some clients are not able to re-login once they lose connection to the server after the initial access token has expired.

Clients using oAuth2 authentication that need to re-login to server after access token expiry period.

Related Community Discussions

Oauth Jabber for Android 11.9 Session Expired
Hi, I have recently installed CUCM and IM&P 11.5 SU3 and Expressway 8.10.1, after which I was able to enable Oauth logins. Logging in now looks like SSO, where you fill in your username and password on a website instead of in the regular Jabber fields. So far so good, even Unity Connection uses the session! The issue I am having is that every 60 minutes my Jabber for Android says the session expired and asks me for my credentials. I think the design is that (with the default timers) your session ...
Latest activity: Mar 07, 2018
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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