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Cisco Bug: CSCvh59694 - No 'Unlock' softkey after sending URL="Init:Services" via XML to 8821 while XML popup present

Last Modified

Jan 21, 2019

Products (1)

  • Cisco IP Phone 8800 Series

Known Affected Releases


Description (partial)

Unlock softkey is missing after sending <CiscoIPPhoneExecute><ExecuteItem Priority="0" URL="Init:Services"/></CiscoIPPhoneExecute> via XML to 8821 phone while on 8821 display there is another text popup window which was sent also via XML.

1. Lock keypad

2. Push some text XML popup to 8821

   <Text>Content of message.</Text>
3. Push another XML message with Init:Services 

   <ExecuteItem Priority="0" URL="Init:Services"/>


4. Unlock softkey is gone now.
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