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Cisco Bug: CSCvh58995 - 88xx-3PCC: Device is failing to ring for incoming call

Last Modified

Mar 06, 2018

Products (1)

  • Cisco IP Phone 7800 Series with Multiplatform Firmware

Known Affected Releases

11.1(1)

Description (partial)

During a VoIP Proxy FailOver/FailBack, the MPP device may experience a period of time where incoming calls fail.

Symptom:
During a VoIP Proxy FailOver/FailBack, the MPP device may experience a period of time where incoming calls fail.

Conditions:
Service Provider has redundant VoIP Proxies/SBCs, where on instance of the cluster is down and the device has switched over to a alternate instance.
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