Guest

Preview Tool

Cisco Bug: CSCva32701 - J4W-Windows 10 after close, it runs as a background process

Last Modified

Mar 07, 2018

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

11.5(0) 11.6(0) 11.6(1)

Description (partial)

Symptom:
After exit or sign out of Jabber the application  close but runs as a background process.  Jabber is close and exit correct but still running on Task manager this issue just for Windows 10 we have to end task everytime we close Jabber otherwise it will not open when needing to use it again.

Conditions:
Jabber for Windows  [11.6.0 - 11.5.2- 11.6.1] installed on windows 10
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.