Cisco Bug: CSCva27993 - Prime Collaboration Provisioning 11.2 Batch Fail Keywords
Last Modified
Sep 17, 2019
Products (2)
- Cisco Prime Collaboration
- Cisco Prime Collaboration Provisioning 11.2
Known Affected Releases
11.2
Description (partial)
Symptom: Prime collaboration 11.2.When trying to deploy a Batch provisioning Job, the Job will fail if Keywords are used in the Device Description Field. If a non key word value is used the job will go through. I have attached 2 videos. The failed attempt and the successful attempt. Conditions: Troubleshooting Performed: Logs Collected from the following logs sep.log.20160606-114803 Logs Below Line --------------------------------------------------------------------------------------------------------------------------- mentDependencyValidationFailure = IPT-0600: Software | Cause - Inventory Exception:DFC Exception IM-0086 [ERROR]: More than one object of class ServiceArea in namespace MADV-DM matching key map {id=null} found ProductDependencyValidationFailure = IPT-0600: Software - Invalid Subscriber '' in Domain 'MADV-DM' SubscriberDependencyValidationFailure = IPT-0600: Software - Invalid Subscriber '' in Domain 'MADV-DM' AttributeExceptions: devicedescription = IPT-3009: Product attribute validation failed. - Unknown failure. | Cause - java.lang.NullPointerException RequiredProductAttributeMissingExceptions: devicepool = IPT-3005: Required service attribute is missing. - Failed to validate product - required product attribute 'devicepool'is missing for product: Phone type = IPT-3005: Required service attribute is missing. - Failed to validate product - required product attribute 'type'is missing for product: Phone devicelocation = IPT-3005: Required service attribute is missing. - Failed to validate product - required product attribute 'devicelocation'is missing for product: Phone Mon 06-Jun-2016 11:05:19 CDT:EME:f765-pool-38-thre:ValidationMa:dfc.ipt.validation.Validatio ERROR: Failed to validate order: OrderValidationException: Product: 1-Phone --------------------------- ProductValidationException: DeploymentDependencyValidationFailure = IPT-0600: Software | Cause - Inventory Exception:DFC Exception IM-0086 [ERROR]: More than one object of class ServiceArea in namespace MADV-DM matching key map {id=null} found ProductDependencyValidationFailure = IPT-0600: Software - Invalid Subscriber '' in Domain 'MADV-DM' SubscriberDependencyValidationFailure = IPT-0600: Software - Invalid Subscriber '' in Domain 'MADV-DM' AttributeExceptions: devicedescription = IPT-3009: Product attribute validation failed. - Unknown failure. | Cause - java.lang.NullPointerException RequiredProductAttributeMissingExceptions: devicepool = IPT-3005: Required service attribute is missing. - Failed to validate product - required product attribute 'devicepool'is missing for product: Phone type = IPT-3005: Required service attribute is missing. - Failed to validate product - required product attribute 'type'is missing for product: Phone devicelocation = IPT-3005: Required service attribute is missing. - Failed to validate product - required product attribute 'devicelocation'is missing for product: Phone OrderValidationException: Product: 1-Phone --------------------------- ProductValidationException: DeploymentDependencyValidationFailure = IPT-0600: Software | Cause - Inventory Exception:DFC Exception IM-0086 [ERROR]: More than one object of class ServiceArea in namespace MADV-DM matching key map {id=null} found ProductDependencyValidationFailure = IPT-0600: Software - Invalid Subscriber '' in Domain 'MADV-DM' SubscriberDependencyValidationFailure = IPT-0600: Software - Invalid Subscriber '' in Domain 'MADV-DM' AttributeExceptions: devicedescription = IPT-3009: Product attribute validation failed. - Unknown failure. | Cause - java.lang.NullPointerException RequiredProductAttributeMissingExceptions: devicepool = IPT-3005: Required service attribute is missing. - Failed to validate product - required product attribute 'devicepool'is missing for product: Phone type = IPT-3005: Required service attribute is missing. - Failed to validate product - required product attribute 'type'is missing for product: Phone devicelocation = IPT-3005: Required service attribute is missing. - Failed to validate product - required product attribute 'devicelocation'is missing for product: Phone OrderValidationException: Product: 1-Phone --------------------------- ProductValidationException: DeploymentDependencyValidationFailure = IPT-0600: Software | Cause - Inventory Exception:DFC Exception IM-0086 [ERROR]: More than one object of class ServiceArea in namespace MADV-DM matching key map {id=null} found ProductDependencyValidationFailure = IPT-0600: Software - Invalid Subscriber '' in Domain 'MADV-DM' SubscriberDependencyValidationFailure = IPT-0600: Software - Invalid Subscriber '' in Domain 'MADV-DM' AttributeExceptions: devicedescription = IPT-3009: Product attribute validation failed. - Unknown failure. | Cause - java.lang.NullPointerException RequiredProductAttributeMissingExceptions: devicepool = IPT-3005: Required service attribute is missing. - Failed to validate product - required product attribute 'devicepool'is missing for product: Phone type = IPT-3005: Required service attribute is missing. - Failed to validate product - required product attribute 'type'is missing for product: Phone devicelocation = IPT-3005: Required service attribute is missing. - Failed to validate product - required product attribute 'devicelocation'is missing for product: Phone at dfc.ipt.validation.ValidationManager.validateOrder(ValidationManager.java:415) at dfc.ipt.validation.ValidationManager.validateOrder(ValidationManager.java:493) at dfc.ipt.provattr.template.TemplateManager.validate(TemplateManager.java:5055) at dfc.ipt.provattr.template.TemplateManager.addorUpdateTemplateData(TemplateManager.java:2765) at dfc.ipt . wf.process.BatchController$BatchAction.addOrUpdateServiceTemplate(BatchController.java:1720) at dfc.ipt . wf.process.BatchController$BatchAction.execute(BatchController.java:601) at dfc.ipt . wf.process.BatchActionThreadWorker.batchProvision(BatchActionThreadWorker.java:69) at dfc.ipt . wf.process.BatchActionThreadWorker.call(BatchActionThreadWorker.java:43) at dfc.ipt . wf.process.BatchActionThreadWorker.call(BatchActionThreadWorker.java:17) at java.util.concurrent.FutureTask.run(FutureTask.java:262) at java.util.concurrent .ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615) at java.lang .Thread.run(Thread.java:745) Mon 06-Jun-2016 11:05:19 CDT:EME:f765-pool-38-thre:<<unknown>> :BatchController ERROR: Batch add Service Template failed When removing the Devices description the Batch succeeds. Restarted Services with the following commands
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