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Cisco Bug: CSCuw56115 - Issue accesing personal address book service

Last Modified

Aug 09, 2018

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

10.0(1.10000.24) 10.5(1.10000.7) 10.5(2.10000.5) 11.0(1.10000.10)

Description (partial)

Symptom:
Personal address book service fails only during first login attempt

Conditions:
Need to do a automatic login for the personal Addressbook Service,configured the following Phone Service:
http://<ip>:8080/ccmpd/login.do?name=#DEVICENAME#&service=pab
with two addtional Parameters "userid" and pin".


The "normal" built in PAB is working fine. If we use the created phone service we always get an "internal Server error" the first time try to use it.
But all subsequent tries are working fine, as long as we do not do a logout.(it also works across Phone Reboots
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