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Cisco Bug: CSCuw55590 - Unable to import Dns with call pickup group

Last Modified

Feb 16, 2018

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases


Description (partial)

Unable to import Dns with call pickup group


Go to ccmadmin - Call routing
1. Class of control - Partition - Create a partition
2. Call pickup group - Create two call pick groups (cpg1 and cpg2)
3. Directory Number - creart DNs in below combination

a.DN : 1, CPG: CPG1
b.DN : 2, CPG: CPG2
c.DN : 3, Partition: Select any Partition
d.DN : 4, CPG: CPG1 , Partition : any partition.

Go to BAT - Import /Export - Export - Directory number -Check dependency-Submit - Download it (DN-allCombination).

Import the downloaded tar files in other CUCM.
1. Import the step "a" tar file - Import happens successfully with CPG.
Now delete the inserted DNs.
2.Import the DN-allCombination file - In job scheduler it shows success.
Go to Directory number configuration page - there its not showing CPG (step "a" DNs).
Its working fine if inserting DNs only with CPGs. It fails to insert CPGs if any other combination is there in the exported file.

Have attached the tar file (465470)
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