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Cisco Bug: CSCuw55565 - If system loose connection with ELM it cannot go back to Active state

Last Modified

Feb 05, 2016

Products (1)

  • Cisco WebEx Meetings Server

Known Affected Releases

2.5.1.29 2.5MR5

Description (partial)

Symptom:
If system loose connection with ELM it cannot go back to Active state if some grace licenses are in use.

Conditions:
System loose connection with ELM server for some time. When it finally get connected back, if license usage is over number of installed licenses (there are some grace licenses in use) then it will stay in "LOST CONNECTION" state.
Expected behavior: It should move in Active state from LOST CONNECTION.
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