Preview Tool

Cisco Bug: CSCuw55199 - CTX not handling UPDATE message (with early offer) for P2P calls

Last Modified

Dec 22, 2015

Products (1)

  • Cisco TelePresence Exchange System

Known Affected Releases

Description (partial)

In a P2P call scenario, from Telepresence Endpoint to IP Phone, the call is failing when the it is not answered by IP phone intentionally  to transfer the call to Voice Mail using Unity Server.

Call Flow:
EP --> CUCM1 --> SBC1 -->ACE/ CTX --> SBC2 --> CUCM2 --> EP

1. Telepresence Endpoint dials IP phone number
2. IP Phone rings.
3. Call not answered by IP phone.
4. SBC sends UPDATE message to transfer the call to Voice Mail server.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.