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Cisco Bug: CSCuw51050 - Live Data Socket.IO server ran into a port conflict during startup

Last Modified

Feb 15, 2018

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases


Description (partial)

The connectivity to the Live Data server is not available, and an error message (sample below) in the Live Data Socket.IO service log indicates there is a port conflict.

0000000013: Sep 23 2015 22:49:18.720 -0400: %CCBU_Camel (camel-2) thread #1 - JmsConsumer[CCBU.RT.PQ]-6-MessageDispatcher: %[room_prefix_count=3][server_address=null:12013&12014][status=INIT]: Progress indicator 
0000000014: Sep 23 2015 22:49:18.942 -0400: %CCBU_Camel (camel-2) thread #1 - JmsConsumer[CCBU.RT.PQ]-6-Service: %[context=onConnect][description=Address already in use][ Address already in use]: Exception trapped

The system is under heavy load.
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