Guest

Preview Tool

Cisco Bug: CSCuw49234 - video image freezes after call is put on hold from VCS endpoint

Last Modified

Nov 12, 2015

Products (1)

  • Cisco DX Series

Known Affected Releases

10.4(1)

Description (partial)

Symptom:
The video image frezes after DX650 is put on hold in a call with another video endpoint (SX20 in my case) that is registered on VCS via SIP trunk.
If same DX650 is put on hold in  call with another UCm regiatered endpoint the problem is not bzerved.
Similarly if another system on UCM is put on hold in a call with VCS registered system everything is working fine.

Conditions:
MoH is inactive, sip trunk profile used is the standard one for VCS;
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.