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Cisco Bug: CSCuw48942 - Filter 'custom user-agents' automatically removed

Last Modified

Jun 08, 2016

Products (1)

  • Cisco Cloud Web Security

Known Affected Releases

1.2(0)

Description (partial)

Symptom:
Filter 'custom user-agents' automatically removed

Conditions:
Custom user-agents are most commonly used with policies set to the Authenticate action.  When this issue occurs a customer's policy may not apply properly.  For example with the action Authenticate, a user may not be prompted to login/authenticate causing a loss of user/group information.  This can also impact a policy whereby the customer is trying to block a specific user agent, for example Fire Fox or Chrome, from being used.
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