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Cisco Bug: CSCuw48483 - Updating Email Address Results in Unique Index Constraint Violation

Last Modified

Sep 26, 2017

Products (2)

  • Cisco Prime Service Catalog
  • Cisco Prime Service Catalog 11.0

Known Affected Releases

11.0 tbd

Description (partial)

Symptom:
Trying to update the email address from a user's profile results in multiple email address entries on the user's contact page in Org. Designer, along with a database index unique constraint violation (IX_DIRCONTACTINFO6) error in the server logs. 

The behavior on the user's profile is as follows:

The first attempt to update the email address shows the updated entry on the profile, but the error in the logs as well as multiple entries on the Contact page is there.

Subsequent attempts to update the email id does not show the update on the profile, but the remaining behavior remains the same.

Conditions:
None
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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