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Cisco Bug: CSCuw47937 - generate prompt step is not working for time variable in Arabic language

Last Modified

Aug 10, 2018

Products (3)

  • Cisco Unified Contact Center Express
  • Cisco Unified Contact Center Express 11.0(1)
  • Cisco Unified IP Interactive Voice Response (IVR) 11.0(1)

Known Affected Releases

10.6(1)

Description (partial)

Symptom:
if you use generate prompt step for time variable in an ICD script , when the engine tries to play it , you will not hear anything ( just skips it ) and an exception in the MIVR will be thrown

Conditions:
this is seen on CCX 9 and 10
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