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Cisco Bug: CSCuw47927 - SpeakTrack stops tracking speakers, picking up faces but not audio

Last Modified

Feb 21, 2018

Products (1)

  • Cisco Telepresence Integrator C Series

Known Affected Releases

7.3.0

Description (partial)

Symptom:
SpeakerTrack will stop tracking the participants in call or in self view mode. By enabling the SpeakerTrack debug mode you will see red squares around the face of the person. This box will in normal circumstances turn green and switch to the person who is speaking but in this state it will stay red, the distance estimate values will be unreliable and seem stuck

Conditions:
This is a software defect that was introduced after TC7.1.4, but the bug would not manifest itself until the SpeakerTrack was hard booted
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Bug Details Include

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