Cisco Bug: CSCuw46970 - CWMS directory integration CUCM User Groups removed.
Jul 28, 2016
- Cisco WebEx Meetings Server
Known Affected Releases
Symptom: All CUCM User Groups for Filtering are removed after CUCM connectivity outage and ALL profiles are imported to CWMS Conditions: CWMS 2.5(MR4, MR6). CUCM update occurring or some other connectivity issue with CUCM AXL Web Service and Cisco DirSync. I recreated the behavior as follows: - Select some user groups from the list of 'CUCM User Groups for Filtering' - Click Save. You will see the number of groups chosen next to the 'CUCM User Groups for Filtering' (ie CUCM User Groups for Filtering:3) - In CUCM administration> OS Serviceability> Tools> Service Activation> De-Activate the AXL Web Service & Cisco DirSync services to simulate an outage. - In CWMS click Synchronize Now button, you will see the ' CUCM User Groups for Filtering' flip to 0. - Go back & re-activate the two CUCM services. - In CWMS Click Synchronize Now button or save button, the CUCM User Groups for Filtering doesn't change back to the setting it was prior to the 'outage'
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