Cisco Bug: CSCuw46612 - Support for Courtesy Callback and Precision Routing

Last Modified

Dec 29, 2016

Products (1)

Cisco Unified Contact Center Enterprise

Known Affected Releases

11.0(1)

Description (partial)

Symptom:
Unified CCE Design Guide for 11.0 incorrectly states that "Precision Routing does not support Unified CVP's Courtesy Callback feature."

Conditions:
11.0 Unified CCE Design Guide

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