Cisco Bug: CSCuw46612 - Support for Courtesy Callback and Precision Routing
Last Modified
Dec 29, 2016
Products (1)
- Cisco Unified Contact Center Enterprise
Known Affected Releases
11.0(1)
Description (partial)
Symptom: Unified CCE Design Guide for 11.0 incorrectly states that "Precision Routing does not support Unified CVP's Courtesy Callback feature." Conditions: 11.0 Unified CCE Design Guide
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Status
- Severity
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases