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Cisco Bug: CSCuw46083 - Race Condition "add site dialplan" duplicate resource found

Last Modified

Oct 12, 2016

Products (1)

  • Cisco Hosted Collaboration Solution (HCS)

Known Affected Releases


Description (partial)

Under very heavy day0 provisioning load (multiple customers in parallel), an add site dial plan workflow may fail with a duplicate resource found.

The error observed is similar to the following:

Macro function error - Error, Duplicate Resource Found. data/HierarchyNode
already exists with the following unique data - (name = "sys")
Data: {u'extLen': u'4',
       u'siteName': u'LOC005',
       u'areaCodeArray': [{u'areaCode': u'390', u'locNumLen': u'7'}],
       u'slcBased': True,
       u'ext': u'9',
       u'extPrefixReq': False,
       u'active': False,
       u'slc': u'8005'}
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