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Cisco Bug: CSCuw45857 - https cpnr windows install fails due to Java errors

Last Modified

Nov 15, 2016

Products (1)

  • Cisco Network Registrar

Known Affected Releases

8.1(3) 8.2(3.1) 8.3(2.1)

Description (partial)

Symptom:
Installation of CNR with secure/HTTPS option fails and does not allow installation to proceed.
"an unexpected error code (1) was returned from keystore file validation i cnrinstall.tcl"

Based  on the logs found the application appears to be adding an extra /bin to the java path:

09/29/15-08:46:57:AM - C:\Program Files (x86)\Java\jre6\bin\/bin/keytool.exe executable is missing

Conditions:
This occurs only in Windows 2008 environment.
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